Returns and Exchanges

RETURNS

We are happy to offer a refund for any unused and unworn merchandise purchased in the last 30 days.  If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.  Gift cards cannot be returned.

To complete your return, please include your original receipt or packing slip and mail your product to:

Lazy Turtle
Attn: Returns
4880 Whispering Pine Way
Naples FL 34103

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. You may want to use a trackable shipping method.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your refund is approved,  a credit will automatically be applied to your credit card or original method of payment.

 

SALE ITEMS 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

EXCHANGES

If you need to exchange your item for a different size or color, please send us an email at hello@lazyturtlenaples.com.

 

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