Frequently Asked Questions

Please see our specific Returns & Exchanges page. 

If you have additional questions, please email us at

All of our Sun Safe products are made exclusively in the USA. Our hats and t-shirts are customized in the USA.

We ship via USPS using real time rates. We offer free shipping on US orders over $75.

The shipping will automatically be deducted from your order as long as the subtotal, after any discount code, is over $75.

Your order will be processed within 5 business days of when it is received. Once the package is shipped it can take 3-7 business days for delivery, depending on your location and USPS. You will receive email updates for each step of the shipping process.

We are so sorry to hear this!  Please email us at and we will make it right.

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